BitMEX Support
BitMEX, a prominent cryptocurrency exchange platform, is dedicated to providing top-tier services to its users. However, as with any digital platform, there may come a time when you need assistance or have inquiries related to your account, trading, or transactions. In such cases, it is essential to know how to contact BitMEX Support for prompt and efficient resolution of your concerns. This guide will walk you through the various channels and steps to reach BitMEX Support.
BitMEX Online Chat
1. Open the BitMEX website, and click on the chatbox in the below corner, no need to log in.
2. A pop-up chatbox will come up and ask for your email, fill in and click on [Send] to continue.
3. Soon you will receive a reply from BitMEX.
BitMEX Assistance by Email
1. Open the BitMEX website and click on [Login] in the top right corner.
2. Fill out your email and password to log in.
3. Click on [Login] to log in to your account.
4. This is the home page of BitMEX when you log in successfully.
5. Click on the Information icon on the top right corner of the page.
6. A pop-up window will come up to ask for your problem.
7. Fill out your problem details in the blank.
8. Click on [Submit] to finish. The staff will reply it as soon as possible.
BitMEX Help Center
1. Click on [Information], and choose [Knowledge Base] to continue.
2. A pop-up window will come up, which is the Help Center of BitMEX.
BitMEX Social Networks
1. Click on [Information], and select the [BitMEX References] to continue.
2. Scroll down and choose [Community] where you can find the social media of BitMEX.
