How to Contact BitMEX Support

BitMEX, a prominent cryptocurrency exchange platform, is dedicated to providing top-tier services to its users. However, as with any digital platform, there may come a time when you need assistance or have inquiries related to your account, trading, or transactions. In such cases, it is essential to know how to contact BitMEX Support for prompt and efficient resolution of your concerns. This guide will walk you through the various channels and steps to reach BitMEX Support.
How to Contact BitMEX Support

BitMEX Online Chat

1. Open the BitMEX website, and click on the chatbox in the below corner, no need to log in.
How to Contact BitMEX Support
2. A pop-up chatbox will come up and ask for your email, fill in and click on [Send] to continue.
How to Contact BitMEX Support
3. Soon you will receive a reply from BitMEX.
How to Contact BitMEX Support

BitMEX Assistance by Email

1. Open the BitMEX website and click on [Login] in the top right corner.
How to Contact BitMEX Support
2. Fill out your email and password to log in.
How to Contact BitMEX Support
3. Click on [Login] to log in to your account.
How to Contact BitMEX Support
4. This is the home page of BitMEX when you log in successfully.
How to Contact BitMEX Support
5. Click on the Information icon on the top right corner of the page.
How to Contact BitMEX Support
6. A pop-up window will come up to ask for your problem.
How to Contact BitMEX Support
7. Fill out your problem details in the blank.
How to Contact BitMEX Support
8. Click on [Submit] to finish. The staff will reply it as soon as possible.
How to Contact BitMEX Support

BitMEX Help Center

1. Click on [Information], and choose [Knowledge Base] to continue.
How to Contact BitMEX Support
2. A pop-up window will come up, which is the Help Center of BitMEX.
How to Contact BitMEX Support


BitMEX Social Networks

1. Click on [Information], and select the [BitMEX References] to continue.
How to Contact BitMEX Support
2. Scroll down and choose [Community] where you can find the social media of BitMEX.
How to Contact BitMEX Support