Verify BitMEX

Verifying your account on BitMEX is a crucial step to unlock a range of features and benefits, including higher withdrawal limits and enhanced security. In this guide, we'll walk you through the process of verifying your account on the BitMEX cryptocurrency exchange platform.
How to Verify Account on BitMEX

How to complete Identity Verification on BitMEX (Web)

The verification process on both desktop and mobile apps is the same, it will pop up a new browser window as below, and keep track of the steps to verify successfully.
 

1. First go to the BitMEX website, and click on [Login] to log in to your account.
How to Verify Account on BitMEX
2. Fill out your email and password to log in.
How to Verify Account on BitMEX
3. Click on [Login] to log in to your account.
How to Verify Account on BitMEX
4. After login, click on the link below to start verification.
How to Verify Account on BitMEX
5. Choose [Verify Individual Account] to continue.
How to Verify Account on BitMEX
6. Tick on the box and click on [Get Started].
How to Verify Account on BitMEX

7. Click on [Allow] to let BitMEX know your location.
How to Verify Account on BitMEX
8. Tick on the box to confirm that you are not a US citizen or resident.
How to Verify Account on BitMEX
9. Click on [Next] to continue.
How to Verify Account on BitMEX
10. Fill out your information for verification.
How to Verify Account on BitMEX
11. Click on [Continue] to keep on the next step.
How to Verify Account on BitMEX
12. Select your country/region.
How to Verify Account on BitMEX
13. Select the types of your documents for verification.
How to Verify Account on BitMEX
14. Click on [Continue on phone].
How to Verify Account on BitMEX
15. Click on the [Get secure link] to continue.
How to Verify Account on BitMEX
16. Use your phone to scan the QR code to access the next step.
How to Verify Account on BitMEX
17. Do the next step on your phone.
How to Verify Account on BitMEX
18. Click on [Continue] to continue the next step.
How to Verify Account on BitMEX
19. Take a photo of the front/back of the document that you use for the verification.
How to Verify Account on BitMEX
20. Click on [Record video] to continue the next step.
How to Verify Account on BitMEX
21. Record the video of yourself with the requirements of the system.
How to Verify Account on BitMEX
22. Upload the photos and video, then back to your PC/laptop.
How to Verify Account on BitMEX
23. Click on [Submit verification] to continue.
How to Verify Account on BitMEX
24. Click on [Continue].
How to Verify Account on BitMEX
25. Fill out your address.
How to Verify Account on BitMEX
26. Click on [Continue] to continue for the next step.
How to Verify Account on BitMEX
27. Fill out the form to answer the BitMEX.
How to Verify Account on BitMEX
28. Click on [Continue].
How to Verify Account on BitMEX
29. Your application will be sent and under review, wait for the verification.
How to Verify Account on BitMEX
30. Check for your email, if there is an Approved mail, means that your account is verified and ready to go. Click on [Fund Your Account].
How to Verify Account on BitMEX
31. Congratulations! You are allowed to trade, deposit, and buy cryptos,... in BitMEX now.
How to Verify Account on BitMEX
32. This is the BitMEX home page after you verify successfully.
How to Verify Account on BitMEX

How to complete Identity Verification on BitMEX (App)

The verification process on both desktop and mobile apps is the same, it will pop up a new browser window as below, and keep track of the steps to verify successfully.

1. Open the BitMex App on your mobile phone, after that, click on [Trade] to continue.
How to Verify Account on BitMEX
2. Click on the arrow button to start the verification.
How to Verify Account on BitMEX
3. Fill out your information to continue the verification. After finishing click on [Continue] to move to the next step.
How to Verify Account on BitMEX

4. Select your country/region.
How to Verify Account on BitMEX
5. Select the types of your documents for verification.
How to Verify Account on BitMEX
6. Take a photo of your document by clicking on the circle button.
How to Verify Account on BitMEX
7. Click on the [Upload] to continue.
How to Verify Account on BitMEX
8. Click on [Record video] to continue.
How to Verify Account on BitMEX
9. Click on the [Allow] to let the BitMEX use your camera.
How to Verify Account on BitMEX
10. Click on the circle button with the camera icon to record the video of yourself.
How to Verify Account on BitMEX
11. Fill out your location/address. Click on [Continue] to continue the next step.
How to Verify Account on BitMEX
12. Fill out the BitMEX form for new users.
How to Verify Account on BitMEX
13. Click on [Continue] to finish the process.
How to Verify Account on BitMEX
14. Your application will be sent and under review, wait for the verification.
How to Verify Account on BitMEX
15. Check for your email, if there is an Approved mail, means that your account is verified and ready to go. Click on [Fund Your Account].
How to Verify Account on BitMEX
16. Congratulations! You are allowed to trade, deposit, and buy cryptos,... in BitMEX now. This is the BitMEX home page on the app after you verify successfully.
How to Verify Account on BitMEX

Frequently Asked Questions (FAQ)

Are there minimum thresholds below which users don’t have to verify?

No-user verification is required for all users who want to trade, deposit, or withdraw, regardless of volume or amount. 

Our user verification process is fast and intuitive and for most users should take no more than a few minutes.
 

How long does it take to process user verification?

We aim to respond within 24 hours. Most users should receive a response within a few minutes.
 

How long does user verification take for a Corporate account?

Corporate onboarding requires more documentation and contemplates a wider variety of applicant types, and the length of the process will vary by applicant.

We have a specialist team that will review the user’s documents and guide the user through the process as quickly and efficiently as possible.

A user with documents readily available, a straightforward corporate structure, and no connection with any Restricted Jurisdiction (as defined in our terms of service) can expect the process to be completed in a few hours.
 

If my verification is rejected, can I try again?

If you have received confirmation that your application has been rejected, you will not be permitted to try again.

Users should contact support if they believe that there has been an error in processing an application.
 

Tips for capturing a good quality image of your ID document

  • Natural light is better than a flash when photographing your ID document. 
  • Try to take the photo directly above the document, without any shadow covering the document itself. 
  • All four edges of the document should be visible and near the border of the image. 
  • All information on the document should be clear and readable - blurred or partially obscured images are unlikely to work.  
  • It may help to photograph your ID document against a dark background.


Can I use BitMEX as a US Person if I have dual citizenship?

As long as you hold a US passport, you are a US Person regardless of whether you have another nationality or your place of residence is outside the US. We will not be able to provide services to you.
 

Can I use BitMEX if I’m a US Person residing outside the US?

Unfortunately, we will not be able to provide services to you as per our Terms. 
 

Can I withdraw if I’ve declared myself to be a US person?

Yes. You will have 7 days to withdraw your funds from the platform following your affirmative declaration.